Privacy Policy

At, creativecynergy.com, we are committed to protecting the online privacy of visitors to our website.

This Policy applies only to the websites and online services provided by creativecynergy.com. This Policy does not cover any interaction you may have with Creative CYNERGY by telephone, postal mail, or other offline communications. The purpose of this Policy is to inform you about the types of information we gather about you when you visit our website, how we may use that information, and how we disclose it to third parties.

Our website is not designed for use by children without their parent’s supervision. We ask that anyone under the age of thirteen not submit any personal information through our websites. We do not knowingly collect any personal information from children under the age of thirteen, and therefore we do not knowingly distribute such information to third parties.

Our website may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners or other websites to which we provide links from our website. You should check the applicable privacy policy of the website sponsor when linking to other website.

  1. Information That We Collect

    Personal Information

    In our information forms we may request that you supply us with "personal information," such as your name, email address, mailing addresses, home or work telephone number, and other information. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online forms and questionnaires. Although you do not have to provide us with any information to visit our websites, if you do choose to give us personal information through our website, we will collect and retain that information.

    Non-Personal Information

    When you use our website, we may also collect "non-personal information," which is information that, by itself, cannot be used to identify or contact you, such as demographic information (your age, gender, income, education, profession, zip code, etc.). Non-personal information may also include technical information, such as your IP address, the type of browser you are using, the websites you visit immediately before and immediately after you visit our website, and other anonymous data involving your use of our websites.

    Online Information Request Forms

    We collect personal information from you when you request more information. For example, we require you to provide your name, contact information, mailing address before we respond to your request. We also collect information about your transactions with us. We may use the information that you provide to communicate with you about products purchased in reference to our online catalog, to provide customer support in connection with those products, and to send you information about other products and services which we believe may be of interest to you.

    Cookies

    We may use "cookies" to enhance your visits to our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites, pages, or advertisements your browser has accessed. We use cookies to store information and personalize your experience with our websites. For example, cookies allow our website to recognize your browser as a previous visitor, and thus save and remember any preferences that may have been set while you were previously browsing our websites. Our cookies can also store your password, personalize pages, and keep track of selections, such as your time zone and episode selections, or items you have placed in a "shopping cart."

    You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software.

  2. How We Use the Information We Collect

    Our Services and Websites

    We use your personal information to provide you any services that you may request or require and to communicate with you. We use aggregated non-personal information about our users to understand our website’s demographics, such as the percentage of male and female users, the geographic distribution of our users, the age ranges of our users, or a combination of these or other demographics. We use the non-personal information we collect to analyze how our website are being used, and to improve the content of our websites, online product offerings, and marketing and promotional efforts.

    Email Communications

    If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications, you otherwise consent to being contacted by email or if such contact is to communicate with you about products purchased through our online stores, to provide customer support in connection with those products, and to send you information about other products and services which we believe may be of interest to you. There may be times when you will have the opportunity to subscribe to an email list or electronic newsletter that will send information about our website to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not email you in the future by replying and typing "unsubscribe" in the subject line.

    Online Information Request Forms

    If you request information from us, we may use the information you provide to send you important announcements and updates regarding our websites or online products. You may also receive periodic mailings regarding new products and services. When you provide us with your personal information, we use this information to process your online request. We also use your address information to provide associated support.

  3. Disclosure of Information to Third Parties

    Service Providers

    We sometimes engage unaffiliated businesses to assist us in providing you certain services or products. For example, we may hire a shipping company to help us deliver our products or services to you. We may also use third parties to provide design, fabrication, education, advertising, marketing and promotional assistance, provide email services, or facilitate our online services (such as message boards, chat rooms, and surveys). In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorize them to use your personal information for any other reason.

    Public Forums

    We may in the future feature public forums such as chat rooms, message boards, bulletin boards, or similar activities where you and other users of our websites can communicate with one another. This Policy does not protect you when you use these public forums or provide information (including personal information) about yourself. Any information you share in a public forum such as a chat room, message board, or bulletin board is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy.

    Other Disclosures

    We may disclose personal information when we are required or requested to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our rights and agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of museumworx.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We reserve the right to use or disclose non-personal information in any way we see fit.

  4. Security of the Information We Collect

    The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Of course, any information you post to any message board, discussion group, or other public posting area on our website is available to anyone with Internet access.

  5. Accuracy of the Information We Collect

    Any questions you may have regarding our Privacy Policy, the accuracy of your personal information or the use of your personal information, or any requests that we correct, update, or remove your information in our databases, should be directed via email to info@creativecynergy.com, or via telephone to (888) 680-1899

    You also can write us at:
    Creative CYNERGY, LLC
    PO Box 22605
    Knoxville, TN 37933-0605

    After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate our website will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active website databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our terms of use. In addition, it is not technologically possible to remove each and every record of the information you have provided to us. A copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate.

    This Policy is effective as of October 15, 2008. We reserve the right to change this Policy at any time, and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis.